SALESFORCE CRT-251 EXAM SAMPLE QUESTIONS - CRT-251 EXAM STUDY GUIDE

Salesforce CRT-251 Exam Sample Questions - CRT-251 Exam Study Guide

Salesforce CRT-251 Exam Sample Questions - CRT-251 Exam Study Guide

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Tags: CRT-251 Exam Sample Questions, CRT-251 Exam Study Guide, Latest CRT-251 Dumps Book, Test CRT-251 Questions, Authentic CRT-251 Exam Questions

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q151-Q156):

NEW QUESTION # 151
Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago. The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process.
What should the consultant recommend?

  • A. Train the reps on targeted interactions.
  • B. Deploy Sales Engagement and use Cadences.
  • C. Reevaluate Opportunity stages.

Answer: A

Explanation:
Since the VP of Sales at Northern Trail Outfitters has observed an increase in logged activities but low booking numbers, it's likely that sales reps need guidance on how to engage in more meaningful and targeted interactions. Training on targeted interactions can help reps understand which types of activities contribute to booking success, ensuring they are not just meeting activity quotas but also driving meaningful results.
Improving Understanding of Sales Activities: By training reps on targeted interactions, they can better identify high-value activities that lead to conversions and bookings, as opposed to simply logging activities for compliance.
Aligning Activities with Outcomes: This approach helps reps focus on quality over quantity, enabling them to connect with prospects in ways that are more likely to result in bookings.
Option A (Sales Engagement and Cadences) would be useful for structured outreach but does not address the need for understanding specific types of interactions, and Option C (reevaluating Opportunity stages) is unrelated to activity measures. For guidance on sales training strategies, refer to Salesforce's Sales Enablement resources.


NEW QUESTION # 152
Cloud Kicks wants to integrate back-end systems with Salesforce. The track the "Shoe of the Month" product shipments to each customer and the associated tracking information is stored in a back-end tracking system. Which set of this integration?

  • A. Custom object "Status," Opportunity, Product
  • B. Custom object "Status," Opportunity, Lead, Account, Product
  • C. Custom Lightning Component, opportunity, Lead, Product
  • D. Custom Lightning Component, Opportunity, Product
  • E. Custom object "Status," Opportunity line Item, Product

Answer: A


NEW QUESTION # 153
The Sales Director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?

  • A. Set Account to public read only, and Opportunity to public read only.
  • B. Set Account to public read only, and Opportunity to private.
  • C. Set Account to public read only, and Opportunity to controlled by parent.
  • D. Set Account and Opportunity to private.

Answer: B


NEW QUESTION # 154
Cloud Kicks has just completed its initial Sales Cloud Go-Live. Cloud Kicks leadership wants to target users who are not yet using the new application.
Which method should the Consultant recommend to determine these users?

  • A. Run a report on Users Never Logged In.
  • B. Use the Lightning Usage app.
  • C. Track logins in a spreadsheet.
  • D. Run a Mobile Login report.

Answer: A


NEW QUESTION # 155
The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring.
How should the consultant meet the requirement?

  • A. Omit the custom field from the scoring model.
  • B. Exclude the custom field from all page layouts.
  • C. Clear the custom field's values on all records.
  • D. Make the custom field Read-Only on all profiles.

Answer: A

Explanation:
This is how the consultant can meet the requirement of excluding a custom field from Einstein Lead Scoring. Einstein Lead Scoring is a feature that uses artificial intelligence to assign scores to leads based on how likely they are to convert into opportunities. The scores are calculated based on a scoring model that analyzes various fields on leads and historical conversion data. Users can customize the scoring model by selecting or omitting fields that they want Einstein to consider or ignore when scoring leads. By omitting the custom field from the scoring model, the consultant can ensure that it does not affect the lead scores. Verified Reference: [Customize Your Scoring Model]


NEW QUESTION # 156
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